Terms of Service

1. The service

SocialOrk lets a team write content once, review and approve it, and publish it to social accounts the workspace has connected. Publishing happens through each network's official API, using the authorisation the account owner granted.

2. Accounts and workspaces

• You must be old enough to hold a social media account and to enter a contract, and the details you give us must be accurate.
• A workspace is the boundary: its members share its connected accounts, content and audit trail, and cannot see another workspace's.
• You are responsible for what the people you invite do inside your workspace. Roles decide what they can do — approval and scheduling are restricted to the roles that hold those permissions.
• Keep your sign-in credentials safe. Tell us immediately if you believe an account has been compromised.

3. Connecting social accounts

You may only connect accounts you own or are authorised to manage. When you connect an account you authorise SocialOrk to publish to it on your instruction. Disconnecting revokes that authorisation and removes the stored token.

Your use of each network remains governed by that network's own terms and policies. If a network suspends an application, changes its API, requires a review that has not been granted, or restricts an account, publishing to it can fail or stop — that is outside our control, and we will report the platform's own reason in the product rather than pretend the post went out.

4. Content you own, and the licence you give us

You keep every right you had in the content you create. You grant SocialOrk the limited licence needed to store it, transform it into the shape each network requires, and transmit it to the accounts you chose — nothing more, and only for as long as you keep it in the product.

You confirm that the content you publish does not infringe anyone else's rights and is not unlawful.

5. Acceptable use

You must not use SocialOrk to:

• publish spam, or content that is illegal, deceptive, or harmful;
• impersonate a person or organisation, or post to an account you are not authorised to manage;
• probe, overload or reverse engineer the service, or attempt to reach another workspace's data;
• resell access to the product without our written agreement.

We may suspend a workspace that breaks these rules, and will say why.

6. AI-assisted drafting

Some features generate draft text or images. Drafts are suggestions: a person in your workspace approves them before anything is published, and you remain responsible for what you approve. Generation runs on a key you or your workspace supplied; where no key is present the product says so instead of inventing content.

7. Availability and changes

We work to keep the service available, but we do not promise uninterrupted operation. We may change, deprecate or add features; if a change removes something you depend on, we will give notice to workspace owners.

8. Fees

Paid plans, their limits and their billing cycle are shown in the product before you subscribe. Fees are billed in advance and are not refundable for a period already started, except where the law requires it.

9. Termination

You can stop using SocialOrk at any time and delete your workspace. We may suspend or terminate a workspace that materially breaches these terms or is used unlawfully. On termination we delete the workspace's data according to the Privacy Policy.

10. Liability

To the extent the law allows, SocialOrk is not liable for indirect or consequential loss, or for loss caused by a social network's own decisions, outages or API changes. Our total liability for a claim is limited to the amount you paid for the service in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Governing law

These terms are governed by the laws of the jurisdiction in which the operator of SocialOrk is registered, and disputes are subject to the courts of that jurisdiction. If you are a consumer, you keep the protections the law of your own country gives you.

12. Contact

Anything about these terms — including a notice you are required to give us — goes to emma@medioteq.no.